Shipping Policy

How we ship orders from our store

Last updated: November 9, 2026

This policy explains how we ship C&H Classic Smoked Fish orders from our store at chfish.co.

Where we ship

We currently ship to addresses in the United States only.

Shipping rates

For eligible U.S. orders, shipping is a flat rate of $45. Orders of $125 or more qualify for free shipping. The flat rate is hidden at checkout when free shipping applies.

When we ship and how long delivery usually takes

To help keep the product fresh in transit, we ship orders on Mondays and Tuesdays. Orders placed Wednesday through Sunday are packed and shipped the following Monday or Tuesday.

Once your order is processed, it typically arrives within 2 business days. We will email tracking information when your order ships.

Address accuracy

Please check that your shipping address is complete and correct before you place your order. We are not responsible for delays, loss, or failed delivery caused by an incorrect or incomplete address that was provided at checkout. If you notice an address error, contact us as soon as possible at [email protected] or (360) 849-4447 so we can try to help before the order ships.

When your smoked fish arrives

Keep the product refrigerated at 40°F or below, or freeze it until you are ready to eat it. If it is frozen, thaw it under refrigeration before consuming. Shelf life is 120 days from the pack date when kept refrigerated, or you can store it for two years in the freezer.

Damaged or delayed shipments

If a shipment arrives damaged, spoiled, or incorrect, or if there is a problem with delivery, please see our Refund and Returns Policy and contact us within 48 hours of delivery with your order number and photos.

Questions

For shipping questions, email [email protected] or call (360) 849-4447 (Monday through Friday, 9:00am to 5:00pm Pacific Time).

C&H Classic Smoked Fish
33 Howard Rd
Cathlamet, WA 98612