Free Shipping Over $125
Free Shipping Over $125 Our policy for perishable smoked fish
Last updated: November 9, 2026
We take care in packing and shipping C&H Classic Smoked Fish. Because our products are perishable food, this policy is different from a typical retail returns policy.
We do not accept returns of opened products, or of perishable products that were delivered in good condition. Please review your order carefully at checkout, including product, quantity, and shipping address.
If your order arrives damaged, spoiled, or is not what you ordered, contact us within 48 hours of delivery. Please include your order number and photos of the package and the product. You can reach us at [email protected] or (360) 849-4447 (Monday through Friday, 9:00am to 5:00pm Pacific Time).
Once we have reviewed the information, we will arrange a replacement or a refund, as appropriate.
If you need to cancel an order, contact us as soon as possible at [email protected] or (360) 849-4447. If we have not yet shipped your order, we will refund you in full to your original payment method.
Approved refunds are issued to the original payment method. The time it takes for the credit to appear can depend on your bank or card issuer.
If you have a question about an order, email [email protected] or call (360) 849-4447.
C&H Classic Smoked Fish
33 Howard Rd
Cathlamet, WA 98612
Related policies: Shipping Policy and Terms of Service.