Privacy Policy

How we collect and use information

Last updated: November 9, 2026

C&H Classic Smoked Fish (“we,” “us,” or “our”) operates the website https://chfish.co. This policy explains what information we collect, how we use it, and the choices you have. It applies to our online store and related pages.

If you have questions about this policy or your information, contact us at:

C&H Classic Smoked Fish
33 Howard Rd
Cathlamet, WA 98612
Phone: (360) 849-4447
Email: [email protected]

Information we collect

We collect information you provide and information that is created when you use the site:

Orders and accounts. When you place an order or create a store account, we collect details such as your name, email address, phone number, billing and shipping addresses, and order information. Our store is built with WooCommerce.
Payments. Payments are processed by Stripe. Stripe collects and processes your payment card details. We do not store full card numbers on our website.
Newsletter. If you subscribe to our newsletter, we collect the email address you submit through the form on our site.
Inquiries. If you contact us by email, phone, or a form, we collect the information you include so we can respond. Wholesale and private label inquiries may be sent to [email protected].

Cookies and similar technologies

We use cookies and similar technologies that are needed to run the store, and some that help us understand how the site is used:

Store and checkout cookies. WooCommerce uses cookies to keep your cart, complete checkout, and keep you signed in to your account if you have one.
Payment cookies. Stripe may set cookies as part of processing your payment.
Analytics. We use Google Analytics (Google tag / gtag.js, measurement ID G-FXPPX72DSF) to understand site traffic and how pages are used. Google may collect information such as your IP address, device and browser type, and pages visited. You can learn more in Google’s privacy policy and, where available, use Google’s analytics opt-out tools.
Security. Our security tools may set cookies or record technical information (such as IP address) to protect the site from abuse.

You can control cookies through your browser settings. If you block certain cookies, cart, checkout, or account features may not work properly.

Google product listings

We use the Google for WooCommerce plugin so that our products can appear in Google services such as Search and Shopping at no cost. This involves sharing product information from our catalog with Google. After the listing connection is active, limited order or conversion information may also be shared with Google so listings can be measured and kept accurate. Google handles that information under its own policies.

How we use information

We use the information we collect to fulfill and support orders, process payments, communicate about your order, respond to inquiries, send the newsletter if you subscribed, improve the website, meet legal and accounting requirements, and protect the store against fraud or abuse.

How we share information

We share information with service providers who help us operate the store, including WooCommerce / our hosting provider, Stripe for payments, Google for analytics and (when connected) product listings, and the email tools we use to send order and newsletter messages. We do not sell your personal information. We may disclose information if we are required to do so by law or to protect our rights, customers, or the security of the site.

How long we keep information

We keep order and account records for as long as needed to fulfill your order, provide customer support, and meet tax, accounting, and legal requirements. Newsletter addresses are kept until you unsubscribe. You can ask us to correct or delete information we hold, subject to those legal requirements.

Your choices and rights

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it where we do not need to keep it. If you have a store account, you can review or update many of your details by signing in. To unsubscribe from the newsletter, use the link in those emails or contact us. To make a privacy request, email [email protected] or call (360) 849-4447.

Children

Our store is intended for adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. The current version will always be posted on this page.